Job Description

Job Requisition ID: 48887 

Opening Date: 08/29/2025
Closing Date: 09/12/2025
​Agency:  Department of Human Services
Class Title: ADMINISTRATIVE ASSISTANT II - 00502 
Skill Option:  None 
Bilingual Option: 
Salary: Anticipated Salary $6,242-$9,021/month ($74,904-$108,252/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC028
Merit Comp Code:  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position  MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Assistant Director of Family and Community Services. is seeking to hire a dynamic, organized, and detail-oriented administrative assistant to perform a variety of administrative functions, most of which are confidential in nature for the Assistant Director. This position handles special projects, assists in coordination and control of activities and materials, researches, compiles, and develops special reports; coordinates workflow to and from the Assistant Director’s office; reviews legal documents, contracts, plans for changes in organizational structure; monitors incoming mail, refers correspondence to proper staff for response and controls for due dates; develops, compiles and organizes information needed for the preparation of special operating requests from the Director’s office, assists in projecting future operating needs based on current and past utilization; acts as inventory control coordinator and back-up time keeper; travels in the performance of duties.

Essential Functions

• Serves as administrative support to the Assistant Director of Field Operations in the Division of Family and Community Services in the execution of efficient and effective operating policies, procedures, and protocols. 
• Performs confidential administrative functions for the Assistant Director. 
• Monitors incoming mail with the office.
• Develops, compiles, and organizes information needed for the preparation of special operating requests from the Director’s Office. 
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
• Requires two (2) years of professional experience in a public or private organization.

Preferred Qualifications

• Two (2) years of professional experience providing administrative support on a variety of assignments some of which are of a confidential or sensitive nature.
• Two (2) years of professional experience performing confidential administrative functions such as reviewing and monitoring legal documents, contracts, plans for changes in organizational structure, program policy and procedural recommendations, management reports, hiring, personnel evaluations and other documents having an impact on operations.
• Two (2) years of professional experience monitoring incoming mail which includes reviewing and reading mail to determine priority of response, nature, and sensitivity of subject.
• Two (2) years of professional experience developing, compiling, and organizing information needed for the preparation of special operating requests for administrative leadership.
• Two (2) years of professional experience assisting administrative leaders with organization of email inbox, electronic files, and proofing official documents for internal and external review.
• Two (2) years of professional experience tracking status and/or completion of assignments across a bureau or division for a public or private organization.

Conditions of Employment

• Requires the ability to work overtime and/or outside regular business hours.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Family & Community Resources

Administration

Office of Assistant Director of Field Operations

Springfield, Sangamon County

Agency Contact:  DHS.HiringUnit@illinois.gov

Posting Group:  Office & Administrative Support

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the 

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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