Customer Success Representative Job at Team Architects, Remote

VU9pN1h1QkNmMUpQNThoaW9LeHBTbHR0cnc9PQ==
  • Team Architects
  • Remote

Job Description

Location:  Remote (Company HQ in San Antonio, TX)
Compensation:  $50,000-$60,000/year + Monthly Bonuses + Benefits
Job Type:  Full-time | Remote

About TurboPass:
TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

*Candidates must be bilingual in Spanish and English*

Position Summary:
We are looking for a motivated and detail-oriented  Client Success Representative (CSR) to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Requirements

Key Responsibilities:

  • Conduct onboarding and training sessions for new dealership accounts
  • Educate clients on how to use the TurboPass dashboard and integrated platforms
  • Support clients via phone, email, and virtual meetings
  • Proactively manage account activity and ensure proper product usage
  • Document all communications and activities in HubSpot
  • Communicate product value and identify success stories for SoTellUs and Google Reviews
  • Help drive product adoption and usage to meet success metrics

Qualifications:

  • Experience in  account management client success , or  sales
  • Must be bilingual in Spanish and English (both spoken & written)
  • Strong communication and relationship-building skills
  • Self-starter with the ability to work independently in a remote environment
  • Highly organized with attention to detail
  • Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a strong plus):

  • Automotive dealership or auto finance industry experience
  • Experience as a  lender representative working with dealerships

Benefits

What We Offer:

  • Base salary of $50,000-$60,000 per year
  • Monthly performance-based bonus
  • Full benefits package
  • Work-from-home flexibility
  • Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team
If you're passionate about client success and want to be part of a dynamic, growing team— apply today!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

Teva Pharmaceutical Industries Ltd.

Chemistry Analyst Job at Teva Pharmaceutical Industries Ltd.

 ...attention to detail Able to follow procedures and processes closely If so we would value hearing from you! Reports To Michael Cox Chemistry Team Leader Already Working @TEVA? If you are a current Teva employee, please apply using the internal career site... 

Security National Financial Corporation

Funeral Assistant Job at Security National Financial Corporation

 ...while assisting with arrangements. Will often be required to move around the funeral home or other venues, such as churches or cemeteries, and may need to traverse stairs or uneven ground. Frequent bending, stooping, and kneeling are required for tasks such as... 

Amazon Advertising LLC

Sr. Product Release Manager, Product Release, Service Programs, and Operations Job at Amazon Advertising LLC

 ...advertising group with a relentless focus on the customer, youve come to the right place. Amazon Ads is looking for a Senior Product Release Manager, Global Release Management to lead release management globally for advertising products, tools and services that impact all... 

MasterBrand Cabinets LLC

3rd Shift Production Associate Job at MasterBrand Cabinets LLC

 ...while demonstrating a proactive attitude toward mastering new processes and enhancing efficiency. SHIFTS: ~1st shift hours: Monday Thursday 6am to 4:30pm ~3rd shift hours: Sunday Wednesday 7:45pm to 6:15am The important stuff: Pay ~ Offering eligible... 

John Crane

SR HR Generalist Job at John Crane

 ...John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries...  ...Serve as the primary point of contact for U.S. employee mobility, including all visa-related matters (H-1B, student visas, green...