Optical/Office Manager Job at Eyecon Optometry, Lynnwood, WA

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  • Eyecon Optometry
  • Lynnwood, WA

Job Description

We are seeking an outgoing, dependable, and friendly individual to enhance our small optical team.

Job Details:
  • Oversee daily operations of the optical store, including opening and closing procedures, ensuring a high level of customer service, and maintaining an organized and clean environment.
  • Manage inventory, including ordering eyewear and contact lenses, conducting regular stock checks, and liaising with suppliers to negotiate prices and manage returns.
  • Supervise and train optical staff on product knowledge, sales techniques, and customer service standards to ensure a knowledgeable and professional team.
  • Perform eye measurements and adjustments, ensuring glasses and contact lenses fit correctly and meet the customer’s needs and prescriptions.
  • Handle customer complaints and issues, providing solutions that ensure customer satisfaction and maintain the store’s reputation.
  • Operating equipment, conducting pre-test diagnostic tests, and maintaining patient records.
  • Assisting with insurance claims.
  • Performing patient testing such as visual acuity, color vision, and depth perception.
  • Preparing work orders for the optical laboratory.
  • Experience in optical desired.

Job Tags

Full time, Work at office,

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